Import Guide

CleverMembers.com, or our wholesale division UnitedGlobalMarketing .com does not stock any physical products!

All physical products ordered from our online store are shipped directly from the manufacturer/supplier in China, called drop-shipping in the industry. This method, when combined with our local customer service, has no equal.

Cost savings such as double shipping, storage, taxes, are benefits passed on to you, while at the same time you get the latest products.


How Are Goods Shipped To Me From China?

The items will be shipped to you by air express courier.

The choice of courier varies according to country, but most countries currently have a choice of some or all of:
edEx, and UPS.

We are now offering a new service for US shipments only, SFC-USPS (Shenzhen Distribution Center)-(United States Postal Service), which is only slightly slower but less costly, and tracking is provided by www.USPS.com 

How Fast Can I Get My Products?

Order processing can take from 24 to 36 hours, before it reaches the shipping departmant.

Current delivery time for differed carriers:

DHL, UPS, FedEx: 2-8 days to deliver.
SFC-USPS 4-10 business days.
Hongkong Post Air Mail: 20-30 + business days to deliver.

If you need help tracking your delivery, or have concerns about a delivery time, please use our Help Desk.

Import / Customs:

Customs clearance paperwork and procedures are handled by the courier. They may need to contact you in certain cases to confirm details of a shipment.

In most cases (unless you ordered a larger quantity) there is nothing to pay (especially in the US), but if there is, it usually amounts to a small surcharge collected by the carrier. You are responsible to check the tarifs in your country with regards to imports, as it varies greatly between countries.


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